These 2 words (COLD CALL) are often the most dreaded by agents in a call center. In today's world, you must have thick skin and the ability to hang in during the day all while being beat up by the prospects. Our Virtual Agent set up loves making cold calls. Call after call, minute by minute, hour by hour our Virtual Robotic Agents deal with rejection and makes the next call like nothing has ever happened!  Why? Because nothing happens to these robots! They don’t care what the people say, they are only looking for those that want to be qualified and identified as a hot lead.

With the Brixius Call Center, we can set you up with your own or operate it with our current call center suite.

Email Marketing refers to the use of email to share marketing messages with customers and prospects. Although it may not be as glamorous as other online marketing tactics, when done right email marketing remains a very effective way of generating sales and/or leads.

We structure the email program to retain customers by implementing a comprehensive retention program. Many argue that this is still the top way to generate leads. mail marketing has long been a tried-and-true method for generating leads.

This approach continues to enjoy a strong track record despite the rise of social media platforms. Email marketing is still an efficient way to generate leads at a reasonable cost.

90% of adults still use email regularly. Meaning that you it is important to add email marketing to your sales and marketing approaches. With new marketing tools like SMS and other digital advertising methods, you have to remember what paved the way and that is emails.

We were sick and tired of a large monthly fee and every time we had a wish for an enhancement, it was on the “list” of things to be considered.  Frankly, we were also upset that to do what we wanted and needed to do always seemed like an upgrade in the CRM.

We started looking around in the CRM world and found that at the end of the day, we would be paying monthly, for email, phone service, SMS broadcasting, lead generation, etc. and we started making our wish come true by designing and implementing a customer CRM. After a few years, our customers would ask us, “What CRM do you use” and we answered, “It is an in-house custom CRM.” One conversation led to the other and suddenly, we now offer custom CRM services that can bundle all our services into one piece of software.

Why pay hundreds of dollars a month per user to have everything you need to be successful, when you can own your own CRM? Owing your own CRM is a dream of many companies and we make that dream come true. No more wishing that your CRM did this or that. We work with all your key users to design the best CRM that you would normally dream of. Having a proprietary CRM also reduces the likelihood of an employee leaving and duplicating your “set up” at a competitor.